Deposit payment can be settled by PayPal only due to traceabilty and easy refunding procedures in case of cancellation or conflict. Deposits are 15-25% of the total required amount
Final payment is settled at the pick up in Cash in Moroccan Dirhams, Euros or US dollars using the current exchange rates. These payments are used during the tour to Pay Gaz, hotels, and any other inclusions.
Marrakech Day Trips is not responsible for any loss, injury or damage sustained by passengers incurred due to delay, accidents, natural disaster, political actions and unrest must be borne by Clients. Clients are required to have full travel insurance. Airline schedules and local conditions may affect accommodation and itineraries. Should this occure, will endeavor to substitute suitable arrangement of similar value. Participation on any tour implies full agreement to above conditions by all parties involved.
Small groups Marrakech Day trips and Desert tours are open to people 12 years of age and over. As travelers under 18 cannot participate in the journey on a “Willing to Share” basis, such travelers will need to either share a room with a parent or another family member, or pay the single supplement. Children aged 12 to 17 (inclusive) must pay the adult price. Triple sharing is usually possible, but must be requested at the time of booking. In cases where separate rooms are booked, we will request, but cannot guarantee, interconnecting or adjacent rooms.
It is not possible to guarantee triple share rooms on Small Group Journeys. This is because many hotels either do not have triple-bed rooms, or have fold-way beds only, which often make for a cramped room. Travelers can request a triple room at the time of booking, however, the booking will be confirmed as double/twin plus a “Willing to Share”. During the journey, a triple share may be provided wherever possible, but usually a double/twin room plus a “Willing to share” room will be provided. There are no reductions in price for triple shares.
Vouchers will be issued by Authentic Sahara Tours (national partner) after the booked trip is confirmed and payment is completed. A service voucher will be sent by email/fax to Clients.
All confirmations are generally confirmed by return fax or e-mail within 24 working hours. In case immediate confirmation is not possible, we will inform you of the booking status at the time of reservation.